Privacy Policy

It is necessary to read this document to understand how the personal information we ask you to submitted by you is used. As we update and expand our services, this policy may under go a change, so please refer back to it periodically. The terms and conditions to be agreed by you are as follows:


On registering at BigBooks you are asked for your personal information. This information is used for processing your orders and to communicate with you about the status of your orders. Messages/ updates about BigBooks special offers, promotional announcements and consumer surveys shall be received by you on your e mail. Occasionally, we send our customers special offers and promotional information via postal mail, using the shipping address provided.

Collection and Use of Information

On registration at BigBooks, we ask for your email address and a password and we also ask you for your full name, address, telephone number, your preferred mode of payment so we can dispatch your order. Our server stores this information so that placing future orders will be quicker and easier. If you want to update your address or any other related information, go to "My Account" and make the appropriate changes. You must be signed in to access "My Account". We also track your order so you can access My Account and immediately determine which books you've ordered.

Email Options

We use emails periodically to update you on the latest promotions, special discounts, etc., that we may offer to our members. We also use email to reply to your queries that you may have from time to time.

You can always access the personal information you have provided to BigBooks by going to the link "My Account". You can make changes to this information to update your account anytime.


Except as described in this section, we will not sell, rent or disclose your personally identifying information to third parties without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared.

We occasionally use other companies, agents or contractors to perform services necessary to our operations. For example, we have partnered with other companies to personalize our Web pages, process payment transactions, analyze customers' interaction with our site and process consumer surveys. We also provide postal addresses to the Courier Service for delivery purposes. In the course of providing such services, these companies may have contact with your personally identifying information. We will not be liable for any damages that may result from the misuse of your personal information by these companies.

From time to time, we may partner with companies whose products we believe will interest our members. In conjunction with these partners, we occasionally send promotional announcements to particular members. We do not automatically include our members in any particular marketing promotion; instead, we use a variety of factors, including member activity availing the service, to determine the appropriate members. We may use a vendor to carry out these mailings. However, the partner company never sees your email address or any other information that could identify you or be used to contact you directly. also reserves the right to disclose information when required by law.

We also provide analyses of our members in the aggregate to prospective partners, advertisers and other third parties. We do this so that we and our advertisers can understand you better, and so we can keep bringing you the best services. We may also disclose, on an anonymous basis, literal statements made by our members. At no time, however, will we disclose personal information about specific members. Members should check back for updates to this policy.

Security and Access

For transmitting your sensitive personal information to us, we use a secure server (SSL), which encrypts all of your sensitive personal information. This encryption process ensures that the information you give us is protected against unauthorized access.

My account

You can access "My Account" from every page on the site to update and correct your name, email address, password, postal address etc. Please note that you must be signed in to to access this information.

We have implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. We will continue to enhance our security procedures as new technologies become available. We make every effort to ensure that your information is secure on our system


You shall indemnify and keep indemnified, its agents, employees, officers, directors against all costs, claims, damages, losses, suits, proceedings of any nature whatsoever which may arises in regard to this policy.


All disputes arising out of or in relation to these presents, during its subsistence or/and after its termination in any manner whatsoever, including the validity of this Privacy policy or interpretation of any provision hereof, shall, unless resolved amicably by and between the Parties hereto, be referred to an arbitration in accordance with the provisions of in the Arbitration and Conciliation Act, 1996 or any re-enactment or modification thereof. The parties shall refer the dispute to a sole arbitrator appointed by both the parties. The place of Arbitration shall be Mumbai and the language of Arbitration shall be English.

Jurisdiction of Courts

The Courts in Mumbai only shall have exclusive jurisdiction arising out of the proceedings of such Arbitration.

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